Candice Gordon-Kelly
Operations Manager
Meet Candice
As Operations & People & Culture Manager at Twenty20 Risk Navigators, Candice plays a pivotal role in ensuring the business operates efficiently while fostering a positive, collaborative, and high-performing workplace culture. She is passionate about creating exceptional experiences for both clients and the team, believing that a strong internal culture is the foundation for outstanding client outcomes.
Candice brings more than 12 years of experience from the Children's Services sector, where she developed extensive expertise in building efficient systems, streamlining business processes, and strengthening relationships across organisations, teams, and the wider community.
Throughout her career, Candice has been driven by a passion for creating positive workplace cultures, improving operational efficiency, and delivering exceptional client experiences. Her ability to build meaningful relationships and implement practical solutions has enabled businesses to grow while supporting the people at the heart of them.
Inspired by her passion for business leadership and people development, Candice transitioned into business management and completed a double degree in Business Management and Human Resource Management. This combination of practical experience and formal education enables her to lead the firm's operations while supporting the ongoing growth, wellbeing, and development of the Twenty20 Risk Navigators team.
Candice is committed to ensuring every client interaction reflects the firm's values of professionalism, care, and exceptional service, while also creating an environment where the team can thrive and continue delivering outstanding outcomes.
Outside of work, Candice enjoys spending quality time with her husband and daughter. She also has a lifelong passion for the arts, particularly music and dance.